All our energy plans come with a solar energy component making solar energy accessible to every household without the need for you to own a rooftop.

Solar energy provides you with an avenue to do your part for the environment. You can reduce your carbon footprint and slow down the effects of global warming. Our solar energy plans are competitively priced and is offered via electricity packages with different levels of solar energy to allow you to make a positive contribution to the environment.

Since 2001, the Energy Market Authority of Singapore (EMA) has been progressively opening up the electricity market to provide consumers with more choices and flexibility as to who they can buy electricity from. This initiative – the Open Electricity Market – was progressively rolled out by postal codes and is now available to the whole of Singapore.


*Based on EMA Open Electricity Market launch information

Yes, EDPR APAC Energy will assist to enrol you into the Enhanced Central Intermediary Scheme ("ECIS") which is applicable only for residential premises with existing solar installations and if you are currently paying the regulated tariff for electricity imported from the grid.

Once you are enrolled into the ECIS, you may earn export rebates from SP Group based on the average nodal price for excess solar energy sold back to the grid. You will also enjoy savings on the electricity imported from the grid through the lower rates enjoyed on your EDPR APAC Energy plan.

There is no need for you to cancel your service with SP or any other electricity retailer. We will handle the transfer for you. We will notify you when your service with us has been activated.

All our energy plans do not require residents to change their existing meters. However, if you want to change to an AMI meter on your own volition, a meter installation fee of $42.80 (with GST) may apply.

You will need to provide the following:
1. A copy of your latest electricity bill reflecting your SP or MSSL Account Number.

If you are applying on behalf of the SP account holder, we would need a copy of the account holder's authorization letter.

The EDPR APAC account will be registered to the SP Account holder's name.

Please approach SP Group to set up the SP account for your new residence first. Once you have received the SP Account Opening letter or your first SP bill, you can proceed to sign up for a solar energy plan at our online portal.

You can apply for EDPR APAC's Energy Plans as long as the SP/Retailer's bill for the residence is under your name.

Currently, security deposit is waived.

No. When you switch your electricity provider to a retailer, SP Group will use your security deposit to offset any account balance in your SP Group utilities account.

The SP tariff refers to the default electricity tariff rate that all residential households pay. It changes every quarter based on the actual cost of electricity.

If a customer terminates the contract before the expiry date, early termination charges based on the dwelling type will be applicable. The early termination charge is calculated based on a pre-determined amount multiplied by the number of remaining months left in the Solar Energy Plan. The pre-determined amount can be found in the Fact Sheet.

Each customer can sign up for more than one plan, limited to one Solar Energy Plan per service address.

Please refer to the Fact Sheet for the details of renewal when your contract expires.

EDPR APAC will invoice you based on meter data sent to us by SP Group.

Yes, all eligible household can still enjoy U-Save rebates at the same quantum as determined by Ministry of Finance.

U-Save rebates will be used to offset water, gas and refuse removal charges first. Any remaining amount will be used to offset electricity services with EDPR APAC.

If there is any excess voucher amount, it will be retained in your SP account to offset subsequent bills for non-electricity.

Sunseap Energy Pte Ltd will be billing you directly for your electricity services. You will receive monthly electronic bills sent to your email address. Payment options available will be indicated in your bills.

In line with our green efforts, we would like to encourage our customers to join us to go paperless by accepting eBills. However, if you wish to opt for paper bill, kindly email your request to customercare@sunseap.edp.com and we will be in touch with you. Please note that there will be a monthly charge of $1.60 (with GST) for paper billing.

While we would like to extend the convenience to you, unfortunately we would require you to re-apply for a recurring payment mode with EDPR APAC when you switch over. However, we will make the application as easy as possible, and you only need to do it one-time to enjoy a hassle-free payment of your bills every month.

Call us at 6255 5623 or email customercare@sunseap.edp.com. Our hotline is available from Mondays to Fridays, 9am – 6pm.

Contact EDPR APAC at 6255 5623 or email customercare@sunseap.edp.com.

For general enquiries, call us at +65 6255 5623 or email us at customercare@sunseap.edp.com.

For billing enquiries, email billing@sunseap.edp.com.

Please contact SP PowerGrid's 24-hour Electricity Service Centre at 1800-778 8888 to report any problems with your electricity supply.